Senior Service Designer

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Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors.

You’ll be an experienced Service Designer working in the discipline for at least 4-5 years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice!

What you’ll do:

  • Lead strategic planning for the client’s service with the user at the heart.
  • Create service maps, value propositions or service blueprints.
  • Provide advice and recommendations on potential approaches to organisational problems.
  • Work to common goals and be the voice of the customer in the room.
  • Generate concepts to evolve and improve existing services.
  • Simplify complex information and processes focused on the user and how they’ll interact with a service.

Your ideal background:

You will be an expert at designing services from end to end and improving existing services that are underperforming.

  • You’ll have strong User-Centred design experience
  • Experience delivering workshops, proposals and assets
  • Experience with GDS is highly desired
  • Experience with mentoring or management is advantageous

The Package:

  • 25 days annual leave + public holidays

To hear more about how you can shape the future of digital services, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.

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Company: Anson McCade
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Job Description:

Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors.

You’ll be an experienced Service Designer working in the discipline for at least 4-5 years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice!

What you’ll do:

  • Lead strategic planning for the client’s service with the user at the heart.
  • Create service maps, value propositions or service blueprints.
  • Provide advice and recommendations on potential approaches to organisational problems.
  • Work to common goals and be the voice of the customer in the room.
  • Generate concepts to evolve and improve existing services.
  • Simplify complex information and processes focused on the user and how they’ll interact with a service.

Your ideal background:

You will be an expert at designing services from end to end and improving existing services that are underperforming.

  • You’ll have strong User-Centred design experience
  • Experience delivering workshops, proposals and assets
  • Experience with GDS is highly desired
  • Experience with mentoring or management is advantageous

The Package:

  • 25 days annual leave + public holidays

To hear more about how you can shape the future of digital services, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.

#J-18808-Ljbffr…

Posted: March 27th, 2026