About the role
We’re looking for a talented DevOps Engineer to join our growing team to help deliver and support the technical foundations that power our Thinqi product which is used around the world.
You’ll play a key role in maintaining a large estate of systems and cloud infrastructure, while working closely with engineering, operations, and customers to ensure everything runs smoothly.
This is a hands-on role combining technical delivery, operational support, and continuous improvement. You’ll be trusted to work independently, think critically, and take ownership, while also collaborating across teams to deliver high-quality outcomes for our clients..
What you’ll be doing
- Maintain and support a large estate of AWS cloud infrastructure.
- Administer and integrate applications with our award-winning LMS.
- Build, maintain, and improve infrastructure using Infrastructure-as-Code (e.g. CloudFormation).
- Participate in an out-of-hours rota as required (with flexible lieu time in return).
DevSecOps & Security
- Help maintain a fit-for-purpose IT and hosting estate.
- Identify, escalate, and support remediation of security incidents and vulnerabilities.
- Contribute to threat modelling, penetration test remediation, and security documentation.
- Work closely with engineering, operations, and project teams to meet delivery targets.
- Liaise directly with customers and external suppliers to troubleshoot and resolve issues.
- Support the helpdesk team with common customer requests and platform queries.
- Use approved AI tools to support day-to-day operations, troubleshooting and documentation.
- Apply critical judgement to AI-generated outputs, ensuring alignment with company standards.
- Identify repetitive operational tasks suitable for AI-assisted automation.
- Assess AI-driven recommendations for security, performance, and cost impact.
What we’re looking for
Essential experience & skills
- Experience as a DevOps Engineer or in a similar software or infrastructure role.
- Strong Windows and Linux system administration skills (including shell scripting – Bash, PowerShell, etc.).
- Hands-on experience with cloud platforms, ideally AWS.
- Experience with Docker and containerised environments.
- Proficiency with version control systems (Git).
- Experience using Infrastructure-as-Code tools (e.g. CloudFormation).
- Working knowledge of SQL and NoSQL databases (e.g. PostgreSQL, MongoDB).
- Excellent attention to detail and a proactive, problem-solving mindset.
- Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
Nice to have
- Experience using AI coding tools such as VS Code Copilot.
- AWS SysOps Administrator certification (or equivalent).
- BSc in Computer Science, Engineering, or a related field.
Please note: the successful candidate will undergo SC and NPPV Level 2 vetting. Please only apply if you feel you will pass the vetting requirements.
Important things to consider about this role
This role requires:-
- UK residency and eligibility for security vetting, due to the nature of the systems we work with.
- You’ll need to be flexible with working patterns at times to support system monitoring rotas. We aim to plan these in advance wherever possible.
- You’ll be working in a fast-paced, high-responsibility environment within a growing business, so being comfortable prioritising and staying calm under pressure is important.
- We value people who enjoy continuous learning , are curious about new technologies, and want to keep developing their skills as the industry evolves.
- Collaboration is key, you’ll be working closely with a range of stakeholders to deliver the best outcomes for our users, customers and the wider business.
This is a fantastic opportunity for a talented DevOps Engineer to further their career with a growing EdTech and a proven team of world-class professionals.
The role will let you work on meaningful projects that will positively impact end-users lives and careers.
You’ll be working with a modern DevOps environment using the latest technologies including AI-assisted engineering and agents.
- Clear progression path to Senior DevOps Engineer roles for high performers
- Pension scheme with employer contributions
- Modern tech stack and home office setup allowance
- Flexible Working: Core collaboration hours are 10:00am–2:30pm. DevOps Engineers are part of a monitoring rota covering early starts and late-afternoon support
- Parking : Discounted season tickets are available for car parking locally
Location: Hybrid (Office located in Swansea, South Wales, UK)
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