If you are looking to join NWSSP, please see the additional information below that may be of interest to you:
Our Benefits video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP: https://youtu.be/zX3x046SDhg
The Tops Tips – Be Yourself video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job Overview
The Quality Assurance / Quality Control Analyst holds a key supervisory and co-ordination role ensuring the effective monitoring and testing of environments, product and process in the aseptic manufacturing, microbiological and laboratory services, under a Medicines and Healthcare products Regulatory Agency (MHRA) Manufacturer’s “Specials” Licence to ensure delivery of a timely, high quality and patient-focused service across Wales.
Main duties of the job
Duties
- Effective monitoring and testing of environments
- Participation in the Pharmaceutical Quality System (PQS)
- Delivery of training within the QA specialism to multidisciplinary teams
- Supervision of the duties conducted by the QA support analysts
- Involvement in verification, validation and calibration
- Accurate recording of QA and QC testing using pharmacy computer systems
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Relevant Job Information BTEC Pharmaceutical Sciences with NVQ Level 3 Pharmacy Services or The Principles of Aseptic Pharmaceuticals Processing (Level 3), OR equivalent scientific qualification at degree level
- Appropriate Professional Registration
Desirable criteria
- Supervisory or management qualification
Experience
Essential criteria
- Experience working in a laboratory, MHRA Licenced Manufacturing Unit, or comparable production environment
Desirable criteria
- Understanding of or experience in a Quality Assurance / Quality Control role
Skills
Essential criteria
- Effective communication skills including being able to present complex information, share knowledge and influence others.
- Strong organisational skills, including being able to plan and document complex schedules and processes, and prioritise tasks to meet deadlines.
- Ability to analyse data, identify improvements and solve complex problems.I
- Computer skills to include word processing and data entry i.e. spreadsheets and databases.
Desirable criteria
- Manual dexterity to use highly scientific instruments and equipment, and good hand-eye co-ordination.
- Approachable and professional manner.
- Ability to remain calm in a busy environment.
- Committed to continuing professional development.
We are committed to flexible working and equal opportunities.
If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.
Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.
When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
You must have appropriate UK professional registration.
Welsh language skills are desirable.
Documents to download
- Pharmaceutical QA/QC Analyst JD (PDF, 456.4KB)
- OH form (PDF, 744.5KB)
- Pharmaceutical QA/QC Analyst JD (PDF, 520.3KB)
- NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
- NWSSP – About Us (PDF, 6.6MB)
- NWSSP – Our Benefits (PDF, 490.4KB)
- NWSSP – Buddion (PDF, 458.9KB)
- PCGC -Amdanom (PDF, 6.7MB)
- Guidance Notes for Applicants (PDF, 322.5KB)
- Integrated Medium Term Plan 2025-2028 (PDF, 15.1MB)
- Integrated Medium Term Plan 2025-2028 – Cymraeg (PDF, 18.0MB)
Further details / informal visits contact
Name: Lori ElliottJob title: Quality Assurance OfficerEmail address: lori.elliott@wales.nhs.uk
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