Overview
Our client is an established Singapore-based construction company with a strong track record in private and public residential projects and extensive development. The organization is known for delivering quality works across all their projects, with a focus on operational excellence, safety, and stakeholder engagement.
Responsibilities
Serve as the main point of contact for residents during HDB upgrading projects (HIP)
Handle and resolve resident’s feedbacks, complaints, and enquiries in a professional and timely manner
Prepare and distribute circulars, notices, and letters to residents regarding project updates and schedules
Conduct regular site visits and engage residents to gather feedback and provide updates on ongoing works
Liaise closely with internal project teams, contractors, and relevant stakeholders to address issues and minimise disruptions
Mentor a small team of assistants to assist yourself in completing tasks in a timely manner
Attend meetings with clients, Town Councils, Resident Committees, and other stakeholders when required
Provide administrative and logistical support for meetings, including coordination and minute-taking
Maintain proper documentation of feedback cases, correspondences, and communication materials
Build and maintain positive relationships with residents and stakeholders
Requirements
Minimum GCE A Levels / Diploma
Prior working experience in customer service, coordination, or construction / HIP projects is an advantage
Comfortable working in a site-based environment and interacting with residents
How to Apply
Qualified or interested candidates, please submit your updated resume by using the ‘Apply Now’ Button
We regret to inform that only shortlisted candidates would be notified.
FoongSue Lee (Sophia)
Registration Number: R24119357EA License Number: 18C9027
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