Overview
Marks is a brand design and experience agency that enables brands to win in an age of constant change. We are a full-service agency with expertise across strategy, innovation, design, adaptation, and integrated marketing communications. We are 600+ people across 12 studios and 8 countries. Marks is part of SGS & Co, a brand impact group; our sister company SGS is an integrated packaging and marketing company. We are currently seeking a Senior Project Manager to join Marks. The Senior Project Manager provides day-to-day support to the Client Service Team while collaborating with our Design and Creative Teams, Operations and Studio, driving project success. This role leverages project management expertise, understanding of creative and design workflows, and strategic talent identification to ensure projects are delivered on time, within budget, and to the highest quality. As a senior figure, this role includes mentorship of junior team members and fostering a culture of excellence and growth.
Responsibilities
- Lead and manage a vast array of projects from inception through completion, ensuring they achieve the desired quality, meet deadlines, and adhere to studio process
- Develop comprehensive project plans and workflows, identifying the necessary talent and resources to achieve project success
- Serve as a key liaison among client service, internal stakeholders, and external partners to facilitate effective communication and collaboration
- Conduct detailed quality assurance checks, ensuring all deliverables meet client briefs and company standards before final delivery
- Proactively identify and address potential project roadblocks, providing strategic solutions to maintain project momentum
- Foster a collaborative and agile work environment, demonstrating independence and resourcefulness while promoting teamwork
- Oversee and contribute to process improvement initiatives to enhance efficiency and effectiveness across client service and internal projects
- Mentor, guide, and support junior project management staff, leading by example and encouraging professional development
- Lead both client and internal meetings, confidently presenting project statuses, plans, and outcomes
- Create and maintain comprehensive project documentation for internal sharing
- Develop and maintain a detailed project tracker to monitor progress
- Oversee changes to project scope, timeline, and costs (working with the CS team to ensure all costs are captured)
- Successfully manage and own multiple projects and high-volume deliverables in a fast-paced environment
Qualifications
- Bachelor’s degree or higher in Marketing, Business, Graphic Management Services, or a related field
- Significant and proven experience in project management within a design agency or similar environment, with emphasis on brand and packaging projects preferred
- Proficient understanding of brand and packaging design requirements, including basic print production knowledge (e.g., Flexo, Litho, Gravure)
- Exceptional communication and organizational skills, with the ability to manage multiple projects in a fast-paced setting; able to work independently and as part of a team, with initiative and problem-solving mindset
Benefits
- 25 days annual leave
- Pension
- Healthcare scheme
- Life Assurance
Marks is committed to diversity and inclusion, with an inclusive culture at all levels that respects different opinions and points of view, providing everyone with the opportunity to experience connection and belonging.
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