Weekend Customer Service Centre Advisor (FTC)

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Weekend Customer Service Centre Advisor (FTC)”, “description”: “Customer Experience Advisor Temporary (6-month) Full-TimeBased in the north of Glasgow, Maryhill Housing has been established for over 40 years. We have over 3000 tenants and 700 owner occupiers who we provide a factoring service to. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people’s lives. As a Customer Experience Advisor, you will act as the first point of contact for all customers across multiple channels including telephone, email, social media and face-to-face interactions. You will operate within a robust customer experience performance framework with clear expectations around quality, responsiveness and customer outcomes. This role has a competitive salary of £31,792 to £35,332 , EVH Grade 5 PA13 – PA16 . In addition, you will receive an excellent benefits package , which includes 25 days annual leave (pro rata), 15 days public holiday (pro rata) and access to a contributory pension scheme.”, “datePosted”: “2026-05-23”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Maryhill Housing Association”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439473292__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=12335” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Glasgow” } } }
Company: Maryhill Housing Association
Apply for the Weekend Customer Service Centre Advisor (FTC)
Location: Glasgow
Job Description:

Customer Experience Advisor Temporary (6-month) Full-TimeBased in the north of Glasgow, Maryhill Housing has been established for over 40 years. We have over 3000 tenants and 700 owner occupiers who we provide a factoring service to. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people’s lives. As a Customer Experience Advisor, you will act as the first point of contact for all customers across multiple channels including telephone, email, social media and face-to-face interactions. You will operate within a robust customer experience performance framework with clear expectations around quality, responsiveness and customer outcomes. This role has a competitive salary of £31,792 to £35,332 , EVH Grade 5 PA13 – PA16 . In addition, you will receive an excellent benefits package , which includes 25 days annual leave (pro rata), 15 days public holiday (pro rata) and access to a contributory pension scheme.…

Posted: May 23rd, 2026