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Senior Delivery Consultant | Focused on Supporting Top Talent Across the Tech Industry ✨
Join a fast-paced international mobile telecoms business on a mission to transform digital customer experience through cutting-edge technology.
This is a hands‑on Product Manager role for someone passionate about shaping digital products, improving customer experiences, and exploring the possibilities of AI.
Salary: Up to £80k
Based: London (3 days in office)
If you thrive on collaboration, have strong product fundamentals, and enjoy seeing your work make a real impact, this is an opportunity to lead a key digital initiative at scale.
What you’ll be doing:
- Define and refine the chatbot roadmap, delivering continuous improvements that align with both business and customer needs.
- Collaborate with developers, architects, and local teams to translate requirements into clear, actionable deliverables.
- Work alongside tech, data science, and CX teams to implement enhancements efficiently.
- Support local markets, ensuring the chatbot meets country‑specific needs while remaining scalable across Europe.
- Track performance and analyse insights, using data to prioritise the backlog and drive meaningful improvements.
What you’ll bring:
- Proven experience delivering value as a Product Manager in digital environments.
- Curiosity and interest in chatbot and conversational products — deep technical expertise is not essential.
- User‑focused mindset, with a strong understanding of digital customer journeys.
- Excellent communication and collaboration skills, comfortable in both sprint reviews and executive presentations.
- Strategic and data‑literate, able to zoom out to see the big picture while analysing details to inform priorities.
- A hands‑on, adaptable approach — whether leading team ceremonies, designing journeys, or conducting in‑depth testing, you’re ready to roll up your sleeves.
Nice to have (Not essential):
- Experience with chatbot or AI‑driven products.
- Background in customer service or operational teams.
- Experience in a central role supporting local teams.
Why This Role?
This is an opportunity to influence how a trusted international telecoms brand evolves its digital product ecosystem. If you’re someone with initiative, curiosity, and the drive to grow, you’ll be supported by a leadership team that values autonomy, impact, and ambition.
If this sounds like you, APPLY NOW — don’t miss out!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management
Industries
Telecommunications
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