Overview
To perform the role and responsibilities of a Project Manager within the laboratory environment, acting as the primary liaison for clients throughout the full project lifecycle. You will take ownership of project delivery end-to-end, ensuring projects are delivered on time, to quality, and to client expectations. This includes defining project scope, supporting quotation development, and working closely with internal teams to meet delivery commitments. You will play a key role in bridging laboratory teams and clients, translating complex scientific activity into clear, structured updates while supporting commercial objectives.
Responsibilities
- Act as the primary point of contact for all assigned client projects, managing project organisation and administration end-to-end
- Monitor project progress against agreed KPIs and milestones (internal and external), proactively managing risks and resolving issues
- Define and agree project deliverables with clients, ensuring clarity from initiation through to completion
- Support project setup, including preparation of documentation, protocol writing/review, and assessment of equipment and consumables
- Develop a strong understanding of each client project, including the purpose of the drug and how analysis fits within the wider development programme
- Provide clear, consistent communication and progress updates to stakeholders, translating technical information into client-friendly language
- Organise and lead project meetings, including preparation of slides, minutes, action logs, risk logs and issue tracking
- Collaborate with cross-functional teams to resolve technical or contractual queries throughout the project lifecycle
- Monitor in-process activities and keep senior management informed, including key metrics such as testing and report turnaround times and on-time delivery
Requirements / Qualifications
- Educated to a Higher Education level in a relevant discipline (e.g. Chemistry or related), with laboratory exposure
- Proven experience working within a laboratory or scientific environment
- Understanding of project management principles and ability to coordinate multiple workstreams
- Strong communication and presentation skills, with confidence engaging stakeholders at all levels
- Awareness of cGMP regulations and pharmacopoeia requirements
- Experience within analytical chemistry environments (e.g. HPLC / LCMS) would be highly advantageous
- Experience managing or supporting inhaled or biologics projects is desirable
- Excellent organisational, time management and IT skills (Microsoft Office)
- Strong attention to detail with a proactive, solutions-focused mindset
- Ability to deliver exceptional customer service and build lasting client relationships
- Positive, adaptable approach with a genuine desire to learn and develop
- Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies
- Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
- Competitive salary/benefits
- Development and career opportunities around the Globe
- Working in a highly motivated team and dynamic working environment
Equal Opportunity
We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.
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