Company: TripAdvisor LLC
Location: London
Job Description:
Tripadvisor Group seeks an AI QA Lead to design and execute QA frameworks for AI-driven customer experiences. You will monitor AI conversations, audit self-service flows, and provide insights to Engineering and Product teams to improve accuracy and user satisfaction.
The role combines hands-on testing with process validation across AI prompts, KB updates, and workflow releases. The ideal candidate has 2+ years in QA or process improvement within customer contact centers or tech support, with a
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Posted: August 21st, 2026