Overview
Babylady Ltd | Kent | In-store
Pay: Competitive + sales/performance bonus
Babylady Ltd (est. 1991) is Kent and East Sussex’s no1 rated independent nursery store. We’re hiring a hands-on Deputy Manager to join our team and be part of our future as we continue to grow with an everchanging market.
Our company prides itself on providing every customer with the best quality service, not just helping them find a product but helping them plan for the next chapter of their life. You will have the exciting opportunity to play a major role in their choice and build trust that can last for generations as many of our customers bring their children when they are beginning their exciting journey into parenthood. We are committed to a Kaizen business model so we are constantly refining and adapting our processes.
Being a member of management you will have ample opportunities to help guide Babylady Ltd’s future and we cant wait to see what you can do.
Key Points
- Full-time, in-store role (Kent)
- Competitive pay + bonus
- Staff discount + profit share
- Service-led selling (using your knowledge to match customers to a product fit for purpose)
- Real responsibility + chance to improve systems/processes
What Youll Do
- Lead the shop floor and deliver outstanding customer service
- Deputise for the Store Manager and keep daily operations running smoothly
- Resolve any customer issues by maintaining our Brilliant reputation
- Coach and motivate the team to hit high standards in service and sales
- Cash handling & accuracy: end-of-day checks, banking, admin
- Stock support: ordering, deliveries, supplier coordination
- Improve how we work: suggest and help implement better ways of doing things (tech/systems)
What We Need From You
- Retail leadership experience (Supervisor/Assistant Manager/Deputy Manager)
- Warm, confident communicator who builds trust with customers
- Organised, accurate, efficient and happy in a busy environment
- Trustworthy with confidentiality and financial responsibility
- Comfortable with technology and open to change
- Weekend availability as part of the rota
Apply Now
Send your CV plus a cover letter
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