Remote Customer Experience & Complaints Advisor

Company: Platform Housing Group
Apply for the Remote Customer Experience & Complaints Advisor
Location: Birmingham
Job Description:

A leading housing organization is looking for Customer Experience Advisors to enhance customer satisfaction. The role involves investigating complaints, ensuring adherence to the Housing Ombudsman Code, and using customer feedback for service improvement. Ideal candidates will have strong communication skills and a commitment to diversity and inclusion. This position offers a flexible working environment and opportunities for professional development, making it an excellent career choice for those passionate about customer service.#J-18808-Ljbffr…

Posted: March 23rd, 2026