Customer Service Oversight & Improvement Analyst

A leading financial services provider in the UK seeks a CS Oversight Analyst in Edinburgh to ensure high-quality service from third-party partners. The candidate will monitor performance metrics, analyze trends, and drive improvements within customer service operations. Strong analytical skills and experience in supplier performance monitoring are essential. This role offers a competitive salary and various lifestyle benefits, emphasizing a collaborative work culture.#J-18808-Ljbffr…