Customer Experience Advisor | First-Call Resolution

Company: MARKS&SPENCER
Apply for the Customer Experience Advisor | First-Call Resolution
Location: Chester
Job Description:

A leading retail company in Chester is looking for a customer service expert who will collaborate with various teams to resolve complex customer queries. The ideal candidate will possess strong communication skills and experience in handling difficult situations. You will ensure high-quality service delivery and support a diverse team, with a focus on achieving first-time resolutions for customers. Join us to be part of a transformative retail environment that values inclusivity and ambition.#J-18808-Ljbffr…

Posted: March 15th, 2026