Service Advisor

Service Advisor

Job Title: Service Advisor

Location: Witham

Money: £32,000 per year

Hours: 8am-6pm Monday-Friday

The client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service department’s administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and can work well within a team.

Responsibilities

• First contact for the customer as they enter the dealership.
• Explain the repair process and book the customers’ vehicles.
• Effectively sell products and services and make customer bookings.
• Communicate with the workshop and the customer to ascertain the level of work required and obtain authorisation.
• Make the customers’ experience as enjoyable as possible while providing the highest level of customer service.

Requirements

• Experience as an automotive Service Advisor.
• Excellent telephone manner and customer service skills.
• Enthusiastic, confident personality who can work well within a team.

If you are an Automotive Service Advisor, please contact Jamie at Kemp Recruitment Ltd on (phone number removed) or submit an up-to-date CV through this advert.

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