Digital & IT Service Operations Performance Lead

Cookie NoticeFor more information, visit us at and follow our latest news on and .At **Ipsen**, we are driven by a single purpose: **bringing meaningful innovation to patients and society**. To support this mission, we are looking for a **Head of Service Operations Performance** to shape and elevate how Digital & IT services are delivered, measured, and continuously improved across the company worldwide. **highimpact leadership role**Your key responsibilitiesSolid experience in **IT operations, service management, or IT performance management** within complex organizations. Good knowledge of **IT service management frameworks (ITIL)** and service performance measurement. Experience managing or optimizing Ability to analyze service performance across multiple IT domains. Business-oriented mindset with a strong focus on **end-user experience and service value**. A strategic leadership role within **Ipsen’s Global Digital & IT Operations transformation**. A purpose-driven organization focused on **innovation and patient impact**. ### Get In TouchIntroduce yourself to our recruiters and we’ll get in touch if there’s a role that seems like a good match.#J-18808-Ljbffr…