Head of Customer Experience & Journey Optimization

Company: Nicholas Associates Group
Apply for the Head of Customer Experience & Journey Optimization
Location: Warwick
Job Description:

A renowned technology company in Warwick is seeking a Head of Customer Experience to oversee customer onboarding, support, and education. This strategic role involves leading teams to enhance customer satisfaction and support outcomes, through optimizing processes and leveraging feedback. The ideal candidate will have a strong background in customer experience and demonstrate analytical, leadership, and cross-functional collaboration skills. The position offers hybrid working, competitive benefits, and a chance to shape customer impact.#J-18808-Ljbffr…

Posted: March 29th, 2026