Digital Customer Service Team Lead – Hybrid & AI-Driven

Company: The FA
Apply for the Digital Customer Service Team Lead – Hybrid & AI-Driven
Location: Burton upon Trent
Job Description:

A leading sports organization in Burton upon Trent seeks a Digital Customer Service Team Lead to manage and support a team dedicated to Grassroots Football digital products. Responsibilities include providing first-line support, managing team recruitment and onboarding, and delivering insightful reports. Candidates should possess strong customer service and IT skills, along with an appetite for innovation. The position offers competitive pay and a hybrid working model, alongside unique benefits such as event tickets and free lunches.#J-18808-Ljbffr…

Posted: March 31st, 2026