Staffordshire the beating heart of the county – we want our county to be innovative, ambitious, and sustainable, a place where everyone has the opportunity to prosper, be healthy, and be happy.
With this in mind, we’re passionate about improving quality and performance within Adult Social Care, and this exciting new role will lead the management and delivery of improvement projects across Health and Care.
We are currently replacing our Care management system within the Council, we have a programme of work and programme team to achieve this across Children’s and adults’ services.
We know that to successfully implement a new system in Adult Social Care we need to support our teams to embed new ways of working, safely transitioning from our existing system to the new system.
We now have a vacancy within the Adult Social Care Improvement team for 1 post which is fixed term for 1 year to support this aim.
Responsibilities
- Working closely with our operations managers, commissioners, and senior leaders, you’ll be responsible for managing the coordination of adult social care changes as part of the wider programme of work to implement the new system.
- Ensuring products are delivered on time and to a high standard.
- Developing resourced plans to ensure that appropriately skilled service resource is allocated to the key milestones of the project.
- Data migration, User Acceptance testing, configuration, training and business readiness for “go-live “.
- Engaging with front line teams to gain their feedback and views of the proposed changes.
- Understanding and managing risks and escalating issues for resolution.
- Facilitating workshops with managers and front-line staff to design solutions and plan delivery.
- Drafting updated guidance and delivering communications to embed the new ways of working within teams.
- Passionate about promoting improvement in Adult Social Care, work collaboratively with colleagues across Staffordshire County Council and Midlands Partnership University NHS Foundation Trust.
- Promoting co-production and equity, ensuring the voice of our teams and the people we support is recognised in the design of improvements.
Qualifications / Requirements
- be an inspirational team worker with experience in initiating and leading improvement projects.
- have valuable knowledge of Adult Social Care; and experience of working in local government and health would be an advantage.
- have skills in co‑designing solutions to implement and embed change.
- have excellent planning and project management skills.
- be confident working across organisational boundaries, influencing and negotiating with project team members to ensure deadlines are met.
- be a superb communicator.
- have high level of personal drive and integrity, you’ll be committed to proactively solving problems and developing innovative solutions to improve outcomes.
Please note: Our service operates Monday-Friday 8.30-17.00.
You will be predominantly office based with some hybrid working. There will also be the requirement to travel to other offices across Staffordshire for workshops and to meet services.
To discuss this role further please contact Nicky Evans for an informal discussion about the role at: nicky.evans1@staffordshire.gov.uk.
If you have any difficulties attending the interview date, please note this within your application.
Recruitment Process
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
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