Remote Conversational AI Quality & Performance Manager

Company: Xpand Group
Apply for the Remote Conversational AI Quality & Performance Manager
Location: Greater London
Job Description:

A national charity is seeking a Live Chatbot Performance & QA Manager for a 6-month FTC to manage chatbot and live chat performance. The role involves auditing interactions, monitoring performance metrics, and collaborating with technical teams to enhance user experience while adhering to regulatory requirements. This remote-first position, with one day in the London office, offers a salary of up to £50,000 depending on experience.#J-18808-Ljbffr…

Posted: March 2nd, 2026