Compliance Manager – Mortgage Services – Full or Part Time

Company: Career Choices Dewis Gyrfa Ltd
Apply for the Compliance Manager – Mortgage Services – Full or Part Time
Location: Gloucester
Job Description:

Compliance Manager – Mortgage Services – Full or Part Time

Employer:

Anderson Recruitment Ltd

Location:

Pay:

Salary not specified.

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

22/04/2026

About this job

Due to continued growth, our award-winning Estate Agency client is seeking an Compliance Manager to join their successful Mortgage Services team.

You will be based within their main hub based in Quedgeley, Gloucester.

This is a fantastic opportunity to join a well-established company that prides itself on providing an exceptional service to all its customers They are seeking an experienced and detail-oriented individual to play a pivotal role in safeguarding regulatory standards, advice quality, and customer outcomes.

This is a key leadership position responsible for overseeing sales quality monitoring, regulatory reporting, complaints handling, and compliance governance within a fast-paced, target-driven mortgage environment.

Responsibilities

  • Act as a designated Key Individual for regulatory control functions, ensuring the business meets FCA regulatory standards and network requirements
  • Monitor and report on Advisor Incentives, ensuring structures align with regulatory expectations
  • Conduct regular SQR assessments to monitor advice quality, documentation standards, and regulatory adherence
  • Oversee the Sales Quality Monitoring framework
  • Oversee the handling of customer complaints in line ensuring fair customer outcomes
  • Conduct new advisor checks (Sales Quality) to ensure competency and compliance
  • Perform pipeline & report checking
  • Produce and analyse weekly and monthly compliance and sales MI, identifying trends, risks, and improvement opportunities
  • Compile and maintain Performance & Engagement Data ensuring accurate collation and reporting
  • Manage and monitor the Sweep Up process to ensure incomplete or outstanding compliance items are resolved
  • Support onboarding of new advisors ensuring CRM processes and compliance checks are correctly implemented

Candidate Attributes

  • Proven experience in a mortgage compliance or quality assurance role
  • Experience operating within a mortgage network environment
  • Understanding of CRM systems and compliance platforms
  • Highly detail-oriented with strong analytical skills.
  • Confident communicating with advisors, senior leadership, and external stakeholders
  • Calm, measured, and solutions-focused under pressure

Hours: Full or part time hours between 9am – 5:30pm, Monday

  • Friday Salary: Up to £30k (pro rata) profit share bonus, car allowance, free parking and a generous holiday allowance

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Posted: March 31st, 2026