Compliance Manager – Mortgage Services – Full or Part Time
Employer:
Anderson Recruitment Ltd
Location:
Pay:
Salary not specified.
Contract Type:
Permanent
Hours:
Full time
Disability Confident:
No
Closing Date:
22/04/2026
About this job
Due to continued growth, our award-winning Estate Agency client is seeking an Compliance Manager to join their successful Mortgage Services team.
You will be based within their main hub based in Quedgeley, Gloucester.
This is a fantastic opportunity to join a well-established company that prides itself on providing an exceptional service to all its customers They are seeking an experienced and detail-oriented individual to play a pivotal role in safeguarding regulatory standards, advice quality, and customer outcomes.
This is a key leadership position responsible for overseeing sales quality monitoring, regulatory reporting, complaints handling, and compliance governance within a fast-paced, target-driven mortgage environment.
Responsibilities
- Act as a designated Key Individual for regulatory control functions, ensuring the business meets FCA regulatory standards and network requirements
- Monitor and report on Advisor Incentives, ensuring structures align with regulatory expectations
- Conduct regular SQR assessments to monitor advice quality, documentation standards, and regulatory adherence
- Oversee the Sales Quality Monitoring framework
- Oversee the handling of customer complaints in line ensuring fair customer outcomes
- Conduct new advisor checks (Sales Quality) to ensure competency and compliance
- Perform pipeline & report checking
- Produce and analyse weekly and monthly compliance and sales MI, identifying trends, risks, and improvement opportunities
- Compile and maintain Performance & Engagement Data ensuring accurate collation and reporting
- Manage and monitor the Sweep Up process to ensure incomplete or outstanding compliance items are resolved
- Support onboarding of new advisors ensuring CRM processes and compliance checks are correctly implemented
Candidate Attributes
- Proven experience in a mortgage compliance or quality assurance role
- Experience operating within a mortgage network environment
- Understanding of CRM systems and compliance platforms
- Highly detail-oriented with strong analytical skills.
- Confident communicating with advisors, senior leadership, and external stakeholders
- Calm, measured, and solutions-focused under pressure
Hours: Full or part time hours between 9am – 5:30pm, Monday
- Friday Salary: Up to £30k (pro rata) profit share bonus, car allowance, free parking and a generous holiday allowance
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