Business Systems Analyst

Job Details

Job Category: IT

Location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council

Hours Per Week: 37.00

Start Date: immediate Start

Salary: £17.85

Job Purpose

Deliver the application lifecycle of IT Finance business solutions Including but not limited to Oracle financial system.

Work with I&T colleagues to ensure coordinated approach to support and development of business solutions.

Key Accountabilities

• Support the organisation to ensure new products and services are in line with relevant policies and strategies.
• The Council’s day to day key representative & business partner in all communications with the suppliers and key stakeholders (internal and external) for allocated portfolio of digital business solutions.
• Manage adequate internal controls for the security and integrity of the solutions, ensuring that fraud and other losses are prevented and that Internal Audit recommendations are implemented promptly.
• Work with suppliers and internal colleagues to configure systems to meet business requirements.
• Ensure that front line support and development of the system is provided in line with requirements and appropriate standards.
• Develop and manage any links to other solutions ensuring that relevant processes and procedures are carried out to ensure data is validated and fit for purpose.
• Develop, request or commission all reports, outputs and interfaces required by the organisation from the relevant solutions; support the organisation with refining their requests for information.
• Continue to develop the relevant system ensuring patches and new releases provided by the software supplier are researched, tested and loaded; recommend and arrange demonstrations of new software as it becomes available; map processes and translate business requirements to IT requirements; ensure that procedure guides and training are provided to staff as appropriate; ensure that the organisation is provided with digital solutions to meet their changing needs.
• 3rd line support for problems caused by software failure or incomplete/incorrect data can be resolved; ensure accurate records of incidents and requests are recorded and reported to the software supplier; test fixes provided by the supplier and load onto the live system.
• Train end-users to ensure that they can fully utilise the digital business solutions.
• Undertake any other duties that can be accommodated within the grading level of the post.

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