Care Ops Leader – Hybrid London

A leading delivery service company is seeking a Care Operations Manager to oversee daily operations of contact centre teams. This role includes managing performance metrics across multiple channels and leading initiatives to improve customer satisfaction. The ideal candidate will have over 2 years of experience as an Ops Manager, strong analytical skills, and familiarity with CRM and business intelligence tools. This position offers hybrid working in London and competitive benefits including annual leave and healthcare.#J-18808-Ljbffr…