Customer Success Executive – Fintech | Capital Markets | Treasury

Company: Wenham Carter Group
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Overview

Global Headhunter @ Wenham Carter | Head of Search & Scale – Advancing the Leading Edge of Technology & Science | ex Apple

Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions.

We are searching for a Customer Success Executive in the UK who will:

  • Own and grow relationships with a portfolio of key financial institutions
  • Guide clients across their full journey – from onboarding through long term adoption and satisfaction
  • Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention
  • Influence product direction by bringing customer feedback into the roadmap

What We’re Looking For

  • Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software.
  • Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks
  • Experience managing banks as customers
  • Strong communication and relationship-building skills.
  • Familiarity with CRM tools and customer success platforms is a plus.

Why Join?

  • Be part of a forward-thinking company shaping the future of financial technology.
  • Work remotely with flexible hours and a supportive team culture.
  • Competitive compensation and benefits.
  • Opportunities for growth and professional development.

Interested to learn more? Apply now with a copy of your CV and we will be in touch to arrange a discovery chat.

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Posted: April 1st, 2026