Senior Business Analyst: Customer Journey & AI (Hybrid)

Company: The Adecco Group
Apply for the Senior Business Analyst: Customer Journey & AI (Hybrid)
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Job Description:

A leading recruitment firm is seeking an experienced Business Analyst specializing in customer journey analysis for a 12-month hybrid contract in Berkshire. The ideal candidate will have a proven track record in large-scale customer service transformations, experience with CRM platforms like Salesforce, and familiarity with Agile methodologies. This role offers a competitive day rate of £750 and involves working 1-2 days per week in the office. If you’re ready to enhance customer service solutions, apply today!#J-18808-Ljbffr…

Posted: March 11th, 2026