Deputy Manager

Company: Phoenix Futures
Apply for the Deputy Manager
Location: Oxford
Job Description:

Overview

This role ensures the efficient delivery of a comprehensive residential rehabilitation programme with emphasis on supporting residents’ transition to independent living within their community. The role is based at Ophelia House and involves supporting staff through a call rota. The role is part of the management team and may deputise for the Residential Service Manager as required.

Responsibilities

  • Manage a multi-disciplinary team of therapeutic workers, counsellors and night workers providing support and leadership in all areas of delivery.
  • Ensure that service delivery is in line with recommended professional good practice, Phoenix Future’s policies & practices and that the reasonable expectations of purchasers and service users are met.
  • Maintain a recovery‑orientated approach to all undertakings and a demonstrable commitment to continued professional learning & development.
  • Deputise for the Residential Service Manager as required.

Qualifications

  • Experience working in a CQC registered service or similar.
  • Experience of managing teams or internal staff.
  • Evidence of effective partnership working and the ability to network for the benefit of the client and service.
  • Determined, with a drive to succeed and a willingness to learn.
  • Passionate and enthusiastic about making a real difference to the lives of people we support.

Benefits

  • Starting salary of £32,500 – £33,500 (DOE), with potential yearly increments up to £38,000 (inclusive of £2k geographical supplement).
  • 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days).
  • Clinical Supervision.
  • Brand new refurbished service.
  • Free car parking.
  • Benefits including season ticket loan, pension scheme and life assurance.
  • Support through occupational sick pay, eye‑care vouchers and regular wellbeing talks and activities.
  • Continuous training and career development via PXL, our dedicated learning management system.
  • Access to a 24/7 Employee Assistance programme including telephone and online access.

Company

We have an exciting and rewarding opportunity to join the Phoenix Futures team at our new and innovative Trauma Responsive Women’s Therapeutic Community Residential Service, Ophelia House, Yarnton. Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Disability Confidence

We are a Disability Confident employer and will offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job. Where necessary we may limit the number of interviews offered to both disabled and non-disabled applicants.

Application Note

Please note we will be assessing applications as they are submitted and may close this role if we find sufficient applicants with which to make our shortlist. We advise applying as soon as possible.

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Posted: April 1st, 2026