Sales Assistant

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

Job Description: Sales Assistant – Marina Rinaldi – Mayfair Flagship – Immediate start

We are currently seeking a Full-Time Sales Assistant for the London Flagship.

Main Responsibilities:

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Clientele activities
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer-centric logic within the store;

Profile:

The ideal candidate will:

• Demonstrate good conversational English.
• Have relevant experience in retail or a similar ‘service’ sector.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service
• Team player – be motivated to achieve personal and team goals
• Continuously maintain high standards.
• Good verbal and listening skills to understand customer needs.
• At least 1 year of relevant experience is a minimum
• Friendly, approachable, and able to engage with customers.
• Ability to handle complaints and difficult customers politely.
• Reliable and punctual.
• Flexible with work hours
• Professional appearance and presentation.

Mandatory:

• Previous experience requested above
• No students as this is a full time position
• Right to work in UK

Full training will be given, attractive salary and package offered.

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