Overview
The Claims Manager is responsible for liaising with Members in respect of handling professional indemnity claims against construction professionals. You will be attending meetings, mediations, hearings etc with Members and solicitors as well as providing liability advice to Members. You will be joining a team of 17 solicitors and legal executives. Together you will assist Wren’s Members to be appointed on terms falling within their cover and handle any resulting claims.
Responsibilities
- Complex Claims Handling: Managing a portfolio of high-value professional liability claims (design issues, structural failures, breach of contract etc) and reporting to Divisional Director Head of Claims
- Stakeholder Management: Maintain strong relationships with Members in respect of claims and provide proactive assistance where possible
- Litigation Management: Instructing and managing approved external legal advisors and experts to develop cost effective, strategic defences for litigated matters to include attending meetings, participating in mediations, arbitrations and settlement conferences.
- Claims Reserving: Perform timely and accurate reserving of claims in line with Wren Procedures Manual
- Financial Control: Manage claim budgets, review and authorise invoice/claims payments.
- Investigation & Liability Assessment: Conduct thorough investigations to determine liability at an early stage and provide advice to Members
- Coverage Analysis: Interpret policy wording to determine issues of coverage applicability for consideration by the Claims Director/Managing Director
- Underwriting Support: Provide feedback to the Underwriting and Actuarial teams on claims trends and emerging risks
The responsibilities listed are not exhaustive and may be subject to change.
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