Credit Controller

This is a great opportunity for a proactive Credit Controller to join a busy, collaborative finance team, on a 12 month FTC. You’ll play a key role in managing the firm’s cash collection, reducing lock up and maintaining strong relationships with clients and fee earners. The role requires confidence, accuracy and a solutions focused approach.

Responsibilities

• Client engagement – Proactively and professionally engage with clients and fee earners to secure payment of overdue invoices.
• Cash collection – Ensure cash collection targets are achieved and debt lock up is minimised.
• Statements – Produce and reconcile unpaid invoice statements.
• Issue resolution – Take ownership of resolving issues or queries around unpaid invoices, escalating where necessary and monitoring progress through to resolution.
• Write offs – Process invoice write offs in line with firm policies and VAT rules.
• Cash allocation – Assist the Cashiers team with allocating cash received to the correct invoices.
• Card payments – Process credit/debit card invoice payments.
• Client to bill transfers – Monitor potential client to bill transfers and follow up with fee earners.
• Compliance – Ensure all invoice payment transactions comply with SRA/AML rules.
• Record keeping – Maintain a full log of credit control notes and status updates.
• Reconciliations – Reconcile payments received and investigate any discrepancies.

Skills & Experience

• Credit Control experience – Experience in a similar credit role within a law firm.
• Elite 3E experience – 3E knowledge preferred.
• Communication – Excellent verbal and written communication and strong interpersonal skills.
• Proactivity – Motivated, proactive and solutions focused with a “can do” approach.
• Confidentiality – Strong understanding of privacy and confidentiality requirements.

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