Support Manager

Sales Manager

Place: Market Weighton

Role Overview

Essential Duties

• Collaborates to ensure sales metrics and goals are met for a specific region or customer segments.
• Manages and coaches sales professionals in a specific region or customer segment.
• Supports the Commercial Director and Area Sales Managers with quotes, discounts, trade‑ins, finance/credit requirements, and internal approvals to ensure commercially compliant and customer‑ready proposals.
• Manages pre‑order processes, ensuring customer requirements are captured, eligibility checks are completed, and lead times are confirmed prior to ordering.
• Supports order configuration activities, validating specifications/options, compatibility, pricing, and approvals before submission.
• Oversees CRM management activities, ensuring opportunities, customer records, notes, and pipeline stages are accurate and kept up to date.
• Ensures that a consistent sales process is followed for the region or customer segment.
• Ensures the sales document process is established and followed by sales team members for the region or customer segment.
• Supports with used and new whole goods inventory levels and metrics.
• Processes and places sales orders, ensuring all documentation is complete, order details are accurate, and hand‑offs to operations/delivery are coordinated.
• Supports recruiting, staffing, and is responsible for employee development, training, and activities for direct reports.
• Supports shows, events, and customer trips; occasional travel is required.
• Works with internal stakeholders to promote customer satisfaction.
• Manages budgets for a specific region or customer segment, in alignment with the organisation’s financial and operational objectives.
• Assists with creating the Sales Department business plan.
• Works with the sales management team to identify and execute best practices.

Skills & Qualifications

• 3+ years sales experience, 1+ years sales management experience.
• Familiar with John Deere and other manufacturer products.
• Proven managerial ability including leading, coaching, and developing others.
• Ability to collaborate and communicate effectively with internal and external teams.
• Ability to define and implement sales processes.
• Ability to use internal and dealer sales applications and tools.
• Ability to use software applications such as Microsoft Office and internet functions.
• Ability to analyse and interpret internal reports.
• Ability to write and speak effectively to individuals and groups.

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