Job Description – Account Director Department: Commercial Reports to: Sales Director Location: Hybrid – Reading
Overview
The Account Director leads strategic, high-value relationships with major wholesale partners. Acting as the senior commercial contact, they own multi-million-pound accounts, engage at C-suite level, and drive long-term partnership growth. The role focuses on shaping commercial strategy, negotiating major contracts, and aligning client objectives with company goals.
Key Responsibilities Manage 1–2 strategic wholesale accounts with significant revenue responsibility. Build and maintain executive-level relationships. Develop and execute multi-year account plans. Negotiate and manage long-term commercial agreements. Identify and deliver upsell, cross-sell, and service-growth opportunities. Present commercial and technical propositions with clarity and confidence. Collaborate with internal teams to ensure excellent partner experience. Maintain high standards of governance, compliance, and data accuracy.
Person Requirements
Essential Experience Background in telecoms or SaaS, ideally within wholesale services. Proven success managing large strategic accounts and influencing C-suite stakeholders. Strong commercial acumen and negotiation skills. Skilled in strategic planning and revenue forecasting.
Desirable Experience in UK fibre, Ethernet, or telecoms markets. Knowledge of SaaS or technology-based commercial models.
Attributes~ Strategic thinker, commercially driven, collaborative, adaptable, and credible at senior levels….