Salary: £35,000–£38,000 + Bonuses (OTE £3,000–£4,000) Hours: Monday–Friday 7:30am–5:00pm + Saturday rota (9:00am–12:30pm) Benefits: Company car, mobile phone, 5 weeks holiday + bank holidays, pension, health cash plan
A long‑established and reputable installation business within the home improvement sector is seeking an experienced Branch Manager to oversee the day‑to‑day running of their Watford operation. This is a fantastic opportunity to join a small, busy, and supportive team where you’ll lead a team of four, manage branch performance, and ensure smooth coordination of installations and customer service.
This is a hands‑on role that requires learning the product range and occasionally assisting with lifting and moving goods.
Key Responsibilities
- Team Leadership — Leading, supporting, and developing a team of four
- Customer & Sales Management — Managing customer enquiries and product sales
- Communication Handling — Handling incoming calls and emails
- In‑Person Service — Providing face‑to‑face customer service
- Order Processing — Processing orders and scheduling installation work
- Stock & Delivery Control — Checking deliveries against paperwork and maintaining stock accuracy
- Branch Operations — Ensuring the branch runs efficiently and professionally
- Manual Handling — Some heavy lifting involved as part of the role
Essential Skills & Experience
- Supervisory or Management Experience
- Sales & Customer Service Background
- Strong Communication Skills
- Workload Prioritisation
- IT Literacy
- High Attention to Detail
- Team‑Focused Approach
- Full UK Driving Licence (up to 3 points acceptable)
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