Cloud Operations Lead

Opportunity to join a global technology and consulting business delivering secure cloud services into government and critical national infrastructure environments. You’ll be working on a air-gapped cloud platform, supporting live systems where uptime and incident response are critical.

This is a shift-based role with leadership responsibility, acting as the escalation point during live incidents while keeping services running.

What You’ll Be Doing

• Leading a shift team supporting 24/7 cloud operations
• Acting as the main escalation point for critical incidents
• Troubleshooting across Linux, Kubernetes, and networking
• Managing and resolving support tickets
• Following and improving incident runbooks
• Supporting continuous improvement and reducing operational issues

Ideal Background

• Experience in a support / operations role (live systems)
• Exposure to Kubernetes and container platforms
• Experience with Terraform or other IaC tools
• Solid networking knowledge and troubleshooting ability
• Experience leading or coordinating teams is a plus

What You’ll Receive

• 20% joining bonus (split over 2 years)
• 30% shift premium (once rota starts)
• Performance bonus
• Private medical insurance
• 25 days holiday + 3 additional days for charity work

Requirements

• Eligible for SC clearance (5 years UK residency)
• Willing to work a 24/7 shift pattern onsite in Cheltenham

If you want exposure to high-security cloud environments and real operational responsibility, this is a strong step into complex, mission-critical infrastructure.

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