CHP is looking for a dedicated Portfolio Manager to help us make a real difference in local communities. Join us in delivering outstanding patient care and shaping a healthier future – your skills and passion can change lives.
This is a regional role based in West Yorkshire, with some national travel.
Main duties of the job
As the Portfolio Manager, you will lead on property management and contract management issues for the portfolio. Reporting to the Senior Portfolio Manager, you will have responsibility for the performance of a property portfolio within a region, to lead, empower and manage direct reports in fulfilling the responsibilities of the Head Tenant role, building management requirements and the customer experience of tenants.
You will act as the formal tenant representative for their portfolios LPA/LRA contracts and perform duties commensurate with that responsibility, to identify and deliver service improvements ensuring that operational compliance, standards and services are delivered, supported by national resources to maintain best practice.
You will be responsible for the accuracy of data and the financial performance of the property portfolio held across Horizon, Assure and other legacy systems, and for supporting budget setting, ensuring ORMs link with the FM Contracts team to ensure the correct service and costs are being delivered.
You will also coordinate supplemental activity such as audits, compliance and contractor activity to ensure timeliness and excellent service, and support the local NHS system, stakeholders and customers in strategic planning, and champion delivery of CHPs Property utilisation initiatives and relevant Corporate KPI targets.
About us
At Community Health Partnerships (CHP), we’re dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces.
Job responsibilities
For more information about this role and to submit an application, please visit https://pfchp.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F6fcccbf2-623f-48c8-853c-19e2ad7405f0. Any applications not received via this route will not be considered.
Person Specification
Qualifications
- IWFM level 4 in Facilities Management
- IWFM Level 5 or above
- NEBOSH General Certificate
Experience
- Considerable experience in Facilities, Estates or Property Management
- Demonstrable experience in managing complex property contracts, including LPA/ULPA
- A track record of identifying and delivering service improvements to
- ensure operational compliance and standards
- Working knowledge of health and safety compliance requirements
- Proven ability to manage tenant relationships and resolve issues efficiently
- Proficient with Microsoft packages, digital tools and systems
- Experience at a managerial level with direct reports, as well as developing and motivating a team
- Good working knowledge of health care and primary health care
- services
- Experience of working in a health care environment including knowledge of LIFTCo/PPP Estate Management
- Knowledge of soft and hard FM services and contract liaison practices
- Knowledge of social value and corporate social value responsibility
- Awareness of sustainability and green plan
- Fundamental knowledge of project lifecycle
- Proven experience as a budget holder with direct accountability for the financial performance of a property portfolio
Skills and Behaviours
- Proactive and self-directed
- Confident and articulate communicator
- Excellent contact management and negotiation skills
- Accuracy to data management
- Senior stakeholder relationship management
- Strong problem solving and issue resolution skills
- Chairing and facilitation skills to effectively lead and facilitate
- meetings
- Commercially astute
- Strategic thinking for community engagement
- Operational oversight to drive efficiency, quality and continuous improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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