Overview
IT & Digital (ITD) plays a central role in delivering high-quality, responsive, and secure services that support our staff and students. Our work directly shapes the learning and professional experience across the University. As part of the End User Compute (EUC) team, you will contribute to the engineering, management, security, and compliance of our multi-platform estate (Windows, Mac, iOS, Android). The EUC team also delivers application packaging, endpoint security, device configuration, and platform management using tools such as JAMF,INTUNE and SCCM. Team members are on-site for two days every week.
About the Role
The postholder will lead on the management and development of the University’s Mac platform within a team of experienced EUC and software deployment specialists. Responsibilities include day-to-day operations, platform engineering, and driving continuous improvement.
Key Responsibilities
- Day-to-day operations, platform engineering, and driving continuous improvement of the Mac platform.
- Strong written and verbal communication, including documentation and presentation.
- Ability to collaborate effectively and meet deadlines.
- Customer-focused mindset.
Essential Experience
- Managing a large-scale Mac estate.
- Relevant Mac management qualifications (e.g., JAMF).
- Expertise in JAMF/INTUNE/SCCM enterprise management.
- Broad experience in enterprise IT systems.
- Experience with endpoint security platforms.
- Experience with Active Directory, Azure AD, and Group Policy.
- Strong understanding of security, compliance, and “secure by default” principles.
Desirable Experience
- App virtualization and VDI.
- Supporting critical business projects.
- Leading innovation and change.
Diversity and Inclusion
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
Flexible Working
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Disability Support
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy. This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview.
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