Location: London (Head Office)
Hours: Monday to Friday, 9:00am–5:30pm
Working Pattern: Hybrid (50/50)
Reports to: Head of Business Processes & Controls
Department: Development Finance
About the Role
We’re looking for a detail‑driven Credit Quality Assurance Analyst to join our Development Finance team at Hampshire Trust Bank. This role protects credit quality and ensures lending activity remains fully aligned to sanction, policy and regulatory requirements. You’ll work across completions and in‑life loan activity, reviewing documentation, professional reports and control checks to ensure every transaction meets HTB’s high standards. This is an excellent opportunity for someone with experience in development finance, credit operations or quality assurance, who enjoys working closely with relationship managers, portfolio managers and risk colleagues in a fast‑paced, specialist lending environment.
Key Responsibilities
Credit Quality & File Assurance
- Review professional reports including solicitor reports on title, valuations and monitoring surveyor reports
- Identify risks, policy deviations and conditions not met
- Sign off loan files for completion and in‑life changes, ensuring full alignment to credit sanction and policy
Controls, Compliance & In‑Life Monitoring
- Perform in‑life control checks, including facility letter verification and AML/KYC compliance
- Support regulatory and operational control requirements
- Monitor professional panel insurance expiries and manage renewal documentation
Operations & Transaction Support
- Process completion payments and invoices
- Oversee direct debit administration, including correspondence and claims
- Prepare and issue customer correspondence
- Maintain accurate and up‑to‑date customer account and file records
Who You’ll Work With
You’ll Collaborate Closely With
- Head of Business Processes & Controls
- Senior Credit Quality Assurance Analysts
- Credit Operations Director
- Relationship Managers & Portfolio Managers
- Heads of Relationship & Portfolio Management
- 2nd Line Risk & Compliance teams
What We’re Looking For
Qualifications & Experience
- Experience within Development Finance or specialist property lending
- Knowledge of AML/KYC requirements
- Experience in a credit quality, credit operations or control‑focused role (desirable)
- Strong Microsoft Office skills, particularly Word and Excel
Skills & Attributes
- Exceptional attention to detail and strong numeracy skills
- Highly organised with the ability to manage multiple workstreams
- Confident communicator, able to engage stakeholders at all levels
- Strong risk awareness with the confidence to challenge and elevate issues
- Able to prioritise effectively and meet internal and external deadlinesCollaborative team player with a control‑focused mindset
Benefits
- Competitive salary
- Discretionary annual bonus
- Hybrid working (50/50)
- 25 days annual leave (increasing with service) + Holiday Buy Scheme
- Private Medical Insurance (Bupa)
- Mental health & wellbeing support via YuLife & Bupa
- Pension scheme – 8% employer contribution (non‑contributory)
- Cycle to Work & Green Car Schemes
- Interest‑free season ticket loan
- Annual volunteering day & Net Zero commitment
- YuLife Rewards – retail, lifestyle & experience discounts
If you’re a credit‑focused professional with a strong eye for detail and an interest in development finance and property lending, we’d love to hear from you.
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