Head of Lettings – Richmond

Company: RAYNER PERSONNEL
Apply for the Head of Lettings – Richmond
Location: Richmond
Job Description:

Head of Lettings – Richmond

Location: Richmond, London

Salary: £35,000 – £40,000 basic

On-target earnings: £80,000 – £100,000+ (uncapped commission)

Benefits: Electric company car or car allowance

Job Summary

An excellent opportunity for an experienced Head of Lettings or Senior Lettings Manager to lead a successful residential lettings team in Richmond. This role is ideal for a driven and commercially minded individual looking to take the next step within a well-established, multi-branch estate agency. You will be responsible for driving lettings performance, winning new business, and managing high‑value client relationships in a competitive London market.

Key Responsibilities

  • Manage, lead, and develop a team of lettings negotiators
  • Drive new lets, renewals, and overall branch revenue
  • Conduct market appraisals and win new instructions
  • Build and maintain relationships with landlords, investors, and tenants
  • Negotiate tenancy agreements and oversee deals through to completion
  • Identify opportunities to grow market share and increase profitability
  • Monitor local market trends and competitor activity
  • Ensure compliance with current lettings legislation and industry regulations
  • Maintain high standards of customer service

Requirements

  • Previous experience as a Lettings Manager, Senior Lettings Manager, or Head of Lettings
  • Proven track record in generating new business and achieving targets
  • Strong knowledge of the Richmond or wider London lettings market
  • ARLA qualified or working towards qualification
  • Excellent leadership and team management skills
  • Strong negotiation and communication skills
  • Commercially aware and target‑driven
  • Full UK driving licence

Benefits

  • Competitive basic salary of £35,000 – £40,000
  • On‑target earnings exceeding £100,000 with uncapped commission
  • Electric company car or car allowance
  • Access to high‑quality property stock and established client base
  • Ongoing training and career progression
  • Supportive and high‑performing team environment

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Posted: May 23rd, 2026