Hybrid Network Support Specialist

Citizens Advice is seeking a Network Support Assistant to be the first point of contact for the public and the local network. You will triage enquiries, resolve basic issues, and escalate complex cases to subject matter experts.

You will also manage essential workflows, including recruitment adverts and coordinating prestigious visits to maintain network integrity. The role is 36 hours 15 minutes per week, fixed-term for 1 year, with a blended office/remote arrangement.

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