Join Our Dynamic Team as a Carecall Officer! Are you a professional with the confidence to handle phone calls, a pleasant demeanor, and a strong work ethic? Do you thrive as a go-getter who doesn’t wait to be told what to do? If you’re a genuine team player and a quick learner, we want to hear from you!
About the Role
We are recruiting Carecall Officers to join our Independent Living Carecall Team in Stockport. This is a full-time role working an average of 37 hours per week on a rota basis. The role requires flexibility, as you will work on a rotating shift pattern that includes day, night and weekend shifts.
Responsibilities
- Respond to emergency alarm calls and attend customers’ homes to assist those who have experienced a fall.
- Provide a safe and supportive lifting service and carry out basic repairs to monitoring equipment.
- Install new devices and promote the full range of technology available to support independent living.
Qualifications
- Strong work ethic, confidence in handling phone calls, pleasant demeanor and good teamwork.
- Highly organised, able to follow procedures independently and confident using IT systems.
- Full UK driving licence.
- Willingness to work alone and with different colleagues across shifts to ensure continuous service delivery.
Additional Information
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on SKylight terms and conditions. Appointment is subject to satisfactory enhanced clearance by the Disclosure and Barring Service.
Closing date: 1st June 2026. Interview date: 8th June 2026.
Contact: Jackie Burtoft via email: jackie.burtoft@stockporthomes.org
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