Join us as a Fraud Strategy Manager at Barclays where you will help shape the future of banking by ensuring the safe and effective use of digital platforms, with a focus on secure customer journeys in the app, online and open banking. This role involves identifying and mitigating risks around third‑party fraud and collaborating closely with business teams to improve processes and ways of working for safe digital banking. The position contributes to creating straightforward, user‑friendly experiences while maintaining the safety of the customers channel of choice.
Assistant Vice President Expectations
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, requiring understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function.
- Collaborate with other areas of work, for business‑aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external, to solve problems creatively and effectively.
- Communicate complex information, including sensitive or difficult‑to‑communicate content.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset of Empower, Challenge and Drive.
Qualifications
- Considerable background in fraud, digital fraud, risk mitigation including open banking and digital verification.
- Proven experience assessing and mitigating third‑party digital fraud with knowledge of coding languages and risk impact assessments.
- Proven stakeholder management experience, with the ability to influence in a consulting capacity at Vice President and Director level.
- Demonstrable change management experience in a customer and risk‑centric focused role.
- Considerable analytical skills with experience in Management Information reporting and insight generation utilising SAS.
- Considerable background in fraud, digital fraud, risk mitigation including personal, business, wealth and private premier banking.
Key Skills
- Strategy experience.
- Knowledge of the mobile banking app and online banking processes.
You may be assessed on key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job‑specific technical skills.
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