Location: Head Office, White City Place, West London
Contract Type: Full time, 37.5 hours per week
About the Role
As Stock Control Manager, you will be the backbone of our inventory operations. In a fast‑paced fashion environment, you are not just managing physical products: you are the guardian of data integrity across our entire ecosystem. You will ensure that every SKU – across multiple collections, sizes, and colourways – is accurately reflected across our ERP, e-commerce platform, 3rd Party Warehouse Management, and Point of Sale (POS) systems. Partnering with key stakeholders in Merchandising, Retail, Finance and IT teams and our 3PL, you will report directly into the Operations Director with a dotted line into the Director of IT & Systems. There are currently no direct reports into this role.
Responsibilities
Inventory Management & Stock Accuracy
- Support and maintain exceptional stock accuracy across warehouse and retail locations, aiming for 98%+ accuracy.
- Manage the full stock lifecycle including deliveries, returns, transfers, markdowns, write‑offs, code changes and end‑of‑season clearance activity.
- Coordinate and lead quarterly retail stock takes, weekly cycle counts, warehouse PI counts and annual audits.
- Investigate and resolve stock discrepancies quickly and accurately across stores, warehouse and head office.
- Produce regular reporting on stock accuracy, stock loss and inventory discrepancies.
Systems & Data Integrity
- Act as a key user across inventory systems, understanding stock movement between e-commerce, ERP and warehouse platforms.
- Perform reconciliations to ensure stock is accurately reflected across all business systems.
- Troubleshoot stock and systems issues, identify root causes and support process improvements.
- Generate detailed inventory and stock reports using Excel and BI tools to support Retail, Buying and Merchandising teams.
Compliance & Loss Prevention
- Monitor shrinkage, damages and faulty stock across stores and third‑party warehouses.
- Identify trends, risks and opportunities to improve stock control processes.
- Support fraud prevention through reporting, checks and investigations.
- Help establish and maintain robust stock processes across warehouse, retail and head office operations.
Skills
- Experience within a stock control or inventory‑focused role, ideally within fashion, retail or luxury environments.
- Strong experience working with ERP systems such as Microsoft Dynamics and warehouse management systems (WMS).
- Advanced Excel skills with confidence handling large datasets and identifying trends or anomalies.
- Highly analytical with a naturally investigative mindset and strong problem‑solving ability.
- Excellent attention to detail with a clear understanding of the importance of inventory accuracy within retail.
- Comfortable working within a fast‑paced environment and able to adapt quickly to changing priorities.
- Strong communication skills with the ability to translate data into clear, actionable insights for both operational and senior stakeholders.
- Proactive, organised and confident working cross‑functionally across warehouse, retail and head office teams.
Employee Benefits
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday.
- Pension Scheme
- Group Life Insurance
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Generous Staff and Friends and Family Discount
- Cycle to Work Scheme
- Eye Care Vouchers
- Real Living Wage Employer
- Employee led committees
- Social events and biannual parties
- Enhanced maternity and paternity package after 2 years of service.
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
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