Senior Product Manager

Job Details: Band D; Permanent, full‑time; Department: Digital Distribution, Media Services; Location: London (Broadcast Centre W12) – Hybrid; Proposed salary range: up to £75,600 depending on relevant skills, knowledge and experience. Flexible working can be discussed at offer stage.

Purpose of the Role

Digital Distribution’s Media Services manage the systems that power the BBC’s online video and audio delivery. As a Senior Product Manager, you will shape the platforms that deliver the BBC’s audio and video content to millions, setting product direction for services operating at a global scale.

Key Responsibilities and Impact

• Set product vision and roadmap for the cloud‑based video and audio encoding and processing used across the BBC.
• Lead cross‑functional teams to deliver reliable, scalable and cost‑effective platforms that support our audience experiences 24/7.
• Work closely with engineering and architecture teams to shape modern, cloud‑native solutions.
• Manage third‑party suppliers and contract renewals, ensuring commercial decisions align with product strategy.
• Guide the responsible use of AI to enrich video and audio metadata, improving discoverability, accessibility and editorial workflows.

Qualifications

• Significant experience as a Product Manager leading complex digital or platform products end‑to‑end.
• Strong ability to set product vision, strategy and roadmaps using data, insight and judgement to prioritise.
• Experience working closely with engineering teams on technically complex systems with confidence engaging on architectural and delivery trade‑offs.
• Proven experience with agile product practices, including discovery, backlog management and techniques such as story mapping.
• Excellent stakeholder management skills, with experience aligning diverse technical, editorial and business perspectives.

Desired but Not Required

• Experience working with cloud‑based platforms, such as AWS or equivalent environments.
• Background in video streaming, media platforms, broadcast or content‑led products.
• Experience introducing or working with AI‑enabled capabilities, particularly in a media context.
• Experience managing or contributing to third‑party supplier relationships, including contract renewals or commercial decisions.
• Experience evolving established platforms, integrating new technologies and workflows while maintaining service continuity and stability.

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