This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including housing, community care, shops, administration, and other specialist areas.
The Role
We are looking to recruit a Shop Manager (Fixed Term Part Time; 22.5 hours per week – 3 days over 6 days) to join our Northern Ireland Retail team in Vincent’s Downpatrick IS. The post holder will manage a St Vincent de Paul charity shop, focusing on sales maximisation, productivity, revenue, and customer service while ensuring compliance with SVP retail standards, health and safety, legislation, and organisational values.
Education
- Essential: 5 GCSEs at Grade C or above (or equivalent), including Maths and English.
- Desirable: Third‑level qualification in a business‑related field or equivalent.
Experience
- Essential: Minimum of 3 years experience in a customer‑facing retail environment.
- Experience managing or working with a diverse team.
- Experience working towards sales targets.
- Experience working independently and as part of a team.
- Experience producing and analysing sales reports.
- Desirable: Experience gained in the community or voluntary sector.
- Desirable: Proven experience as a retail manager with strong track record in store standards and customer service delivery.
- Desirable: Experience managing and organising events.
Skills
- Essential: Excellent written and verbal communication and interpersonal skills.
- Essential: Ability to build and maintain effective working relationships across multiple functions and locations.
- Essential: Strong organisational and time‑management skills.
- Essential: Competence in IT systems including Excel, Word, EPOS and Microsoft 365.
- Essential: Positive outlook with resilience and persistence when facing challenges.
- Essential: Ability to demonstrate empathy, patience, and a well‑developed sense of humour.
- Essential: Ability to work on own initiative and collaboratively as part of a team.
- Desirable: Awareness and understanding of social media platforms.
Knowledge
- Essential: Strong commercial awareness.
- Desirable: Awareness and understanding of the Society, its mission and values.
- Desirable: Knowledge of the needs and issues affecting people experiencing poverty and disadvantage.
Equal Opportunities
SVP is an Equal Opportunities Employer.
#J-18808-Ljbffr…