Customer Care Team Lead: Elevate the Customer Experience

R13 Recruitment Ltd is supporting a growing brand in their search for a Customer Care Team Manager in Tetford. In this role, you will lead a team of customer service professionals, driving service standards and enhancing the customer journey.

The position offers a 12-month contract with responsibilities including team management, operational improvement, and fostering a collaborative, customer-focused culture. The ideal candidate will have a solid background in customer service leadership and a proactive approach to management.

Perks include a completion bonus, discounted gym memberships, and ongoing professional development opportunities.

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