Overview
Are you ready to take your consulting career to the next level? At Bluelight, we are on a mission to deliver powerful, purpose-driven CRM, Portal and Web solutions that transform how our clients work. As a Functional Consultant, you’ll be at the heart of that mission, guiding clients through every step of their journey, from discovery workshops to go live celebrations. This is more than just a job, it’s a chance to shape meaningful change across the not-for-profit and membership sectors, working with a passionate team that values innovation, collaboration, and a good slice of cake.
Why Bluelight? We are a dynamic, forward-thinking team that’s passionate about helping organisations do more with technology. If you’re looking for a role where you can make a real impact, grow your skills, and work with great people, we would love to hear from you.
Responsibilities
Project Delivery
- Lead engaging workshops to uncover client needs and map out business processes.
- Translate requirements into smart, scalable solutions using BlueCRM and BlueCMS products within the Microsoft Dynamics and Umbraco platforms respectively.
- Configure and customise Dynamics 365 to bring those solutions to life.
- Present your work to clients, gather feedback, and refine until it’s just right.
- Deliver hands on training and support clients through a smooth go live.
- Collaborate with Senior Consultants to ensure every project is delivered on time, on budget, and with a smile.
- Be a trusted advisor, sharing insights, best practices, and Bluelight’s expertise.
- Build strong relationships with clients and internal teams alike.
- Spot risks before they become issues and keep everyone in the loop with clear, confident communication.
- Stay sharp on Dynamics and Bluelight products to deliver top-tier discovery workshops, training, and QA.
Product Development
- Work closely with our product team to shape solutions that truly meet client needs.
- Create high quality documentation and contribute to our growing library of industry templates.
- Help define and configure sector specific solutions that make a real difference.
Team & Culture
- Support and mentor junior team members (depending on your experience).
- Pitch in with support desk queries when needed.
- Keep learning and growing with opportunities for certifications and personal development.
- Bring your knowledge of the not-for-profit world to help us better serve our clients.
Qualifications
- 2+ years’ experience in a consulting role, ideally in tech or CRM.
- Strong knowledge of Dynamics 365 or similar CRM platforms.
- Confident running workshops, documenting requirements, and engaging stakeholders.
- Analytical mindset with excellent communication and writing skills.
- A team player who builds trust quickly and thrives in a collaborative environment.
- Degree educated or equivalent experience.
Benefits
- Competitive salary (based on experience)
- Hybrid working, flexibility to suit your lifestyle
- Employee Owned Profit Share Scheme
- Regular social events, because we like to have fun too!
- And yes, we believe the best ideas often start over a cuppa and cake
Why Bluelight?
We are a dynamic, forward-thinking team that’s passionate about helping organisations do more with technology. If you’re looking for a role where you can make a real impact, grow your skills, and work with great people, we would love to hear from you.
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