Howden is a global insurance group with employee ownership at its heart. We’re experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. Right from the beginning, we’ve focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
As a Senior Insurance Technician, you will play a critical role within our Business Services team, supporting the delivery of high‑quality technical and administrative services for our growing client base. Acting as a trusted escalation point for London‑based teams and internal stakeholders, you will take ownership of complex technical processes, ensure the accuracy of data and documentation, and uphold rigorous compliance standards.
You will also contribute to the development of best practices and play a key role in coaching and supporting less experienced team members, helping to strengthen technical capability across the department.
In this role, you will be responsible for managing sophisticated technical tasks and providing reliable support across multiple business units. Reviewing, validating, and approving technical data submissions in line with company standards. Preparing and auditing technical reports, statements, and reconciliations. Overseeing data entry, credit control activity, and resolving any outstanding issues. Ensuring all records and transactions comply with internal controls and regulatory requirements. Supporting and mentoring junior colleagues to build broader team capability. We are looking for an experienced technical professional with a strong understanding of insurance operations and London Market processes. Extensive experience in technical administration or accounting within insurance or financial services. Proven ability to review, audit, and quality‑check complex work for accuracy and compliance. Proficiency in Microsoft Word, Excel, and PowerPoint. A collaborative mindset with the ability to mentor and support less experienced team members.
GCSEs (or equivalent) including Maths and English at Grade C or above. At Howden, we value diversity – there is no one Howden type. We support each other in the small everyday moments and the bigger challenges Diversity and Inclusion At Howden we value diversity – there is no one Howden ‘personality type’. We support each other, in the small everyday moments and the bigger challenges We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world….