- Part-time
Job Description
FULL-TIME CLIENT ADVISOR@WEEKEND MAX MARA – HARRODSThe sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.
Main Responsibilities:
- Assists the customers in accordance with the Brand philosophy, service and quality standards
- Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
- Ensure that all merchandise is properly displayed and organized;
- Maintain and update professional and technical knowledge;
- Delivers excellent service to ensure high levels of customer satisfaction;
- Deals with customer queries and complaints;
- Acts as ambassador of the customer-centric logic within the store;
Profile: The ideal candidate will:
- Demonstrate good conversational English.
- Have minimum 1-3 years of Retail experience; luxury a plus.
- Develop and maintain strong client relationships.
- Ensure each customer receives a consistent and professional service
- Be motivated to achieve personal and team goals and
- Continuously maintain high standards.
Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.——————-ABOUT MAX MARA FASHION GROUPMax Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.The first Italian clothing company, founded in 1951, with the aim of offering “haute de gamme” women’s clothing produced according to industrial processes of excellence.Passion, commitment and tradition have created a unique fashion style:● 9 brands● 60+ collections per season● 14,000,000+ items sold per year● 105 countries in the world● 2,500+ mono-brand stores● 10,000+ multi-brand stores● 27 languages spoken● 5,500+ collaborators in the worldOur organisational structure is based on 44 Departments including Fashion Design, Marketing & Sales, Operations, Retail, ICT, Architecture Design, Economics, BI, etc.—–We are committed to equality of opportunity for all employees.We accept and value the differences between people, without any bias, includingbut not limited to: race, ethnicity, gender, gender identity, sexual orientation,age, social class, physical ability or attributes, religious or ethical values system,national origin, and political beliefs.
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