Fulfilment Shift Leader – Diss Superstore

Availability Window

Days from time to time Sun 23:00:00 – 03:00:00 Tue 23:00:00 – 07:30:00 Wed 23:00:00 – 07:30:00 Thu 23:00:00 – 08:00:00 Fri 23:00:00 – 08:00:00

Pay Rate

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

Hours Commitment

We offer a minimum of 16 guaranteed hours per week. If you prefer fewer hours (a minimum of 12), we also have opportunities for that.

Description

As a Shift Leader, you will be working in a fast‑paced retail environment where each day is different.

• You will take ownership of activities by coordinating a team to deliver.
• Continuous improvement of service in the store through coaching and feedback.
• Understand team performance and deliver practical actions for improvement.
• Maintain a safe store environment.
• Role model exceptional customer service and meet every customer’s needs.
• Build strong, lasting relationships with colleagues to create team spirit and encourage their best performance.
• Communicate clearly and keep the team well informed.
• Take leadership when required.
• Adapt decisions efficiently and handle change to serve customers and colleagues well.
• Bring energy and drive to deliver beyond expectations while balancing priorities.
• Seek ideas and opportunities to serve shoppers better every day.

Ideal Candidate

• Clear communicator with multiple communication methods.
• Flexible and decisive; able to handle change.
• Energetic with a drive to exceed expectations.
• Strong teamwork and customer focus.

Diversity & Inclusion

We are a place where everybody’s welcome and we are proud to be a Disability Confident Leader.

Eligibility

Candidates must be 18 years or older.

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