Delivery Manager (SaaS Product)

Company: Mash'd Hospitality Recruitment Agency
Apply for the Delivery Manager (SaaS Product)
Location: London
Job Description:

Delivery Manager (SaaS Product) Pioneering London Based LegalTech Scale Up | Remote (UK-based) | Up to £80k

We’re working with a fast-scaling SaaS business (Series C funded) building a genuinely high-impact product used by leading law firms globally.

They’re now looking for a hands‑on Delivery Manager to take ownership of delivery across multiple product squads.

This is NOT a Project Manager role

This is NOT an Agile Coach role

This is for someone who owns delivery, drives execution, and gets things shipped.

You must have hands‑on experience delivering within a SaaS / product‑led business and have operated in a startup or scale‑up environment. This is a strict requirement.

The Role

You’ll sit at the heart of Product & Engineering, working directly with founders and senior leadership to ensure delivery is sharp, focused, and moving at pace.

You’ll be the person who:

  • Owns delivery across multiple engineering teams
  • Keeps priorities aligned and execution tight
  • Removes blockers quickly and decisively
  • Brings clarity where things are messy or ambiguous
  • Pushes for decisions when needed (including upwards)
  • Ensures teams are delivering real value — not just output

What You’ll Actually Be Doing

  • Driving delivery across multiple product squads
  • Working closely with engineers and product managers day‑to‑day
  • Managing dependencies, risks, and competing priorities
  • Using data/metrics to improve delivery performance
  • Creating just enough structure — without slowing things down
  • Keeping momentum high in a fast‑moving environment

✅ What We’re Looking For

  • Experience as a Delivery Manager / Agile Delivery Lead / Senior Scrum Master
  • Significant experience working within SaaS / product‑led businesses (ESSENTIAL)
  • Proven experience operating in startup or scale‑up environments (ESSENTIAL)
  • A track record of delivering in fast‑moving, high‑growth environments where structure is evolving
  • Experience owning delivery across multiple teams or product squads
  • Comfortable operating in ambiguity — bringing clarity, structure, and momentum where needed
  • Strong stakeholder management skills, including confidence working with and challenging senior leadership
  • A hands‑on operator mindset — someone who takes ownership and drives outcomes, not just process

We are specifically looking for candidates who have built their experience inside SaaS / product companies.

Candidates with backgrounds primarily in:

  • consulting / transformation roles
  • agency or client‑delivery businesses

will not be a fit for this role.

  • A Senior Scrum Master ready to step up into a broader delivery role
  • OR a Delivery Manager looking for more ownership and impact
  • Working closely with engineers
  • Being in the detail when needed
  • Taking responsibility for outcomes

Posted: April 13th, 2026