Welfare Manager

Company: Coombe House School
Apply for the Welfare Manager
Location: Eastbourne
Job Description:

Heron Park Primary Academy is looking to recruit a committed Welfare Manager on a permanent, full-time, term‑time only basis.

This is an exciting opportunity to make a real difference as our Welfare Manager, leading on safeguarding and pupil wellbeing and championing a nurturing, inclusive environment where every child can thrive. You will be a key figure in supporting children and families, ensuring barriers to learning are addressed with care, compassion and expertise.

We would love to hear from you if you:

  • are educated to A Level or equivalent
  • have excellent communication and interpersonal skills, with the ability to work collaboratively with colleagues and professionals
  • are able to build positive, trusting relationships with pupils, parents, and external agencies
  • are calm, resilient and able to respond sensitively to complex and sometimes challenging situations
  • are enthusiastic and committed to working as part of a team
  • are committed to promoting the welfare, wellbeing and inclusion of all pupils
  • are proactive and able to use your initiative to support children in overcoming barriers to learning

In return for your passion and commitment, we offer:

  • A supportive team who place our values of Respect, Curiosity, Independence, Resilience, and Aspiration at the centre of all that we do with a commitment to raising pupil achievement and aspirations
  • Extensive professional development opportunities, including Aurora Trust‑wide CPD
  • A spacious well‑equipped and well‑resourced learning environment
  • A skilled and committed SLT who are devoted to improving outcomes for all children and staff
  • The opportunity to be part of a multi‑academy trust that has collaboration at its heart and will support you every step of the way
  • Enhanced paternity leave, in excess of the Green and Burgundy Books
  • Aurora Academies Advantage scheme – this includes access to free and confidential advice on a range of topics via the Employee Assistance Programme, online GP service, cycle to work scheme, discounts to high‑street shops and health and well‑being support

We reserve the right to close this advert early if we receive suitable applications. Therefore, we recommend submitting your application as soon as possible.

Please note that we can only accept applications submitted through our recruitment platform, SAMPeople Recruit. Kindly apply there.

Qualifications

Educated to A Level or equivalent experience or qualification, e.g. NVQ essential

Record of recent professional development essential

Holder of Designated Safeguarding Lead training accreditation desirable

Holder of a National Professional Qualification for Leadership (e.g. NPQML, NPQSL, NPQH) desirable

Skills

Abilities, Skills and Knowledge

  • Excellent interpersonal skills essential
  • Resilience, the ability to work under pressure and to meet deadlines essential
  • Ability to create and maintain an appropriate environment which ensures the safety of all users of the school essential
  • Excellent communication (written, oral, and presentation skills) essential
  • Excellent self‑awareness and ability to manage self essential
  • Willingness to learn from others and both seek and take advice essential

Experience

  • A demonstrable track record in working with and impacting positively on safeguarding and welfare essential
  • Ability to communicate effectively in writing and interpersonally with a broad range of people essential
  • Ability to work with confidential, sensitive and challenging issues and organise workloads when under pressures of time and conflicting priorities, to demonstrate resilience essential
  • A detailed knowledge and understanding of KCSiE and all legislation relating to child protection and school attendance essential
  • Detailed knowledge of effective safeguarding practices in action essential
  • A detailed knowledge and understanding of the education system and the Aurora Academies Trust provision essential
  • A background in education, social work, child protection, or health care essential
  • Teaching experience in EYFS, KS1 or KS2 essential
  • Proven track record in bringing about improvement in pupil outcomes essential
  • Experience of, and a detailed understanding of, external quality assurance processes such as Ofsted essential
  • Experience of working with children/young people and families and a commitment to the principles of inclusion essential
  • Experience of effective electronic record keeping and competent in the use of technology to manage the organisation essential
  • Successful involvement with, and management of effective planning and target setting essential
  • Ability to assimilate, analyse and action information from a variety of sources essential
  • Ability to use pupil data to set aspirational and challenging targets essential
  • Ability to contribute to an ethos and structure for managing behaviour, which enables pupils to become independent and self‑managing in the classroom essential
  • Ability, and commitment, to work effectively as part of the school team and with Local Academy Board members, trustees, pupils and their families essential
  • Experience of line managing a team of staff

Leadership

  • Ability to engage with families, assist them with problem‑solving, advise them appropriately and advocate on their behalf if necessary essential
  • Ability to prioritise an inclusion caseload essential
  • Ability to integrate equality policies into action essential
  • Ability, and commitment, to deliver a unified single SLT voice to all stakeholders essential
  • Ability to independently take a lead role in all issues relating to child protection and safeguarding, including assessing what provision will be required essential
  • Evidence of different leadership and management roles in an educational context
  • Experience of leading inclusion and understanding a range of SEND needs
  • Demonstrable ability to manage change effectively

Personal Attributes

  • Ability to maintain confidentiality on all school matters essential
  • Willingness to participate in further training and development opportunities offered by the school, Aurora Academies Trust and the county essential
  • Flexibility in the approach to work and the demands of the post and to be adaptable to the changing circumstances of the school essential
  • A commitment to the school’s vision, values, and ethos essential
  • A commitment to Aurora Academies Trust vision, values, and ethos essential

Equality and diversity

Aurora Academies Trust is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. Online searches will also be carried out on shortlisted candidates. Aurora Academies Trust is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.

Key Role Information

Job type Full Time

Contract type Permanent

Closing 12/06/2026 12:00

Interview 17 June 2026

Start 1 September 2026

Contract term TTO – Term time only

Pay grade Support Pay Scale – ESSS | SCP32 – SCP33

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Posted: May 23rd, 2026