Analyst, Client Technologies

Job Overview

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology at Pall Corporation, a global leader in high‑tech filtration, separation, and purification?

In This Role You Will Have The Opportunity To

• Manage service desk incidents and requests with a focus on providing a seamless associate experience
• Provision user computing systems and tools to ensure associates have the best resources available
• Maintain IT systems and facilities to support operational efficiency and effectiveness
• Collaborate with global, diverse IT teams to deliver comprehensive support
• Focus on complex incident and request management, ensuring timely and effective resolution

The Essential Requirements Of The Job Include

• Experience in OS (Client and Server), O365 applications, network, and server infrastructure and technologies
• Experience in Tier‑1 & 2 service desk support and PC support with a strong customer service orientation
• Ability to focus on incident, problem, and request management
• Basic project management skills
• Experience participating in IT and business‑related projects

It Would Be a Plus If You Also Have

• Passion for problem‑solving and customer service
• Team‑oriented mindset with an openness to constructive feedback
• Eagerness to learn new technologies and systems
• ITIL and/or MCSA certification

#J-18808-Ljbffr…